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Refunds

The 60-day guarantee has specific requirements. Meet them and we’ll issue a full refund. If you don’t, the sale is final.

Last Updated: September 10, 2026

Refund requirements

Your first annual individual membership comes with a 60-day guarantee. Complete the required work and email your refund request within 60 days of the charge date on your receipt. We check that you completed the requirements. We do not grade your design quality or require proof that your work improved. The guarantee applies to first annual individual memberships purchased on or after August 31, 2026, and may be used once. Other membership terms and renewals are final sales.

Choose one option

Complete the required work for one training option below and post your progress in its community space as you go. Post at least three separate updates on three or more different days. A single batch of posts on one day does not qualify. Your posts are visible to other members.

Interface training

Complete 10 homework assignments from the Interface training.

Post your progress in UI Homework. Include the lesson name and screenshots or exported images for all 10 assignments.

Briefly explain what you practiced and what you changed or learned.

Claude Code training

Build one project with the Claude Code training. Build Color Shift or your own project.

Post your progress in the Claude Code community chat. Include these four things for the project you submit.

01
Your plan
Your first build prompt, project specification, and product requirements document (PRD), which lists what your project needs to do. Use the course’s six-part framework (Build, Content, Constraints, Style, Behavior, and Avoid) for your first prompt and specification.
02
Your context
Your CLAUDE.md and project map. Include your Figma context document if you used Figma.
03
Your project
Your GitHub repository and screenshots showing what you built. Include the live link if you deployed the project.
04
Your refinement
Your vague, better, and precise prompts for the same UI change, with a screenshot of each result.

Your repository must hold the project code and the documents above, and the Shift Nudge team must be able to open it. A private repository is fine if you give us access. You can link to these documents in your posts.

Briefly explain how you used the training to plan, build, or refine your project, and what you changed or learned.

Portfolio training

Complete the AI Portfolio Coach and create five portfolio images from your plan. The images can show one project or several.

Post your progress in the Portfolio community chat. Include both of these.

01
Your plan
Your completed Portfolio Starter Kit document from the AI Portfolio Coach.
02
Your images
Five distinct images you created from that plan to showcase your design work.

Briefly explain the decisions you made for your portfolio and what you changed or learned.

VIP members

Complete one training option, submit work for critique four times, and attend four live calls. A submission counts even if it is not selected for critique. All required work and VIP participation must be completed within 60 days of the charge date on your receipt.

Request your refund

Email help@shiftnudge.com with links to your community posts. VIP members should also include their critique submission and live-call dates. Complete your work, post your progress, and send your refund email within 60 days of the charge date on your receipt. Make sure your files and links can be opened. We process qualifying refunds immediately to your original payment method. Your bank typically posts the refund within 3 to 5 business days. Your membership access ends when the refund is issued.

No refunds for

None of the following qualifies for a refund. You can cancel anytime, which stops future renewals. You keep full access through the end of your paid term.

  • Loss of employment
  • Financial hardship or a change in budget
  • Using the membership less than you expected
  • No longer needing it
  • Being too busy to start
  • Changing careers or leaving design
  • Expecting something the offer page does not state
  • Renewal charges. The guarantee covers your first purchase only.

Teams

Team plans run through corporate procurement. Team sales are final and governed by your team agreement.

A wrong or duplicate charge is not a refund question. Contact us and we will correct it. None of this policy affects your rights regarding erroneous charges, failed access, or mandatory consumer protections.

Questions about a specific charge or your account? Email help@shiftnudge.com and a human will check it directly. The full contract, including billing errors and chargebacks, is in the Terms.